GRE (Guest Relations Executive)

Experience Required: 2–4 years (Real Estate/hospitality front-office experience mandatory) Location: Kalyan Reports To: Sales Head / Site Head About the Role The GRE is the first point of contact for every visitor at the Sai Raj Group project site, responsible for creating a warm, professional first impression and ensuring a smooth handover of walk-in clients to the sales team. Key Responsibilities Welcome and greet all walk-in clients and visitors at the site office/sales gallery Understand visitor requirements and route them to the appropriate Sourcing/Closing Manager Maintain the visitor log and daily footfall report in the CRM Provide clients with basic project information, brochures, and refreshments while they wait Coordinate site visit scheduling and follow-up call reminders in coordination with the sales team Maintain the sales office/gallery ambience — cleanliness, display materials, and collaterals Handle basic telephonic and walk-in queries professionally Support the sales team with documentation and administrative coordination as needed

2–4 years of experience in a guest relations/front-office role, preferably in real estate or hospitality — real estate experience mandatory Pleasant, presentable personality with excellent interpersonal skills Strong communication skills in Marathi, Hindi, and English Basic proficiency with CRM/MS Office tools Well-organized, punctual, and customer-service oriented Willingness to work from the project site in Kalyan, including weekends